Privacy Policy

Last Updated: 11/8/2024

Welcome to Internal Insights Therapy PLLC. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website internalinsightstherapy.com, and use our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, fill out a form, schedule an appointment, or otherwise engage with our services. The types of information we collect include:

Personal Identifiable Information (PII): Your name, email address, phone number, and other contact details.
Health Information: Details related to your mental health as needed for our therapeutic services.
Usage Information: Data on how you use our website, including IP addresses, browser types, device information, and website interactions.

2. How We Use Your Information

We use your personal information to:

Provide and improve our therapeutic services.
Communicate with you regarding appointments, therapy sessions, and other services.
Respond to your inquiries and provide customer support.
Improve our website, analyze trends, and understand how users interact with our services.

3. How We Share Your Information

We may share your information in limited ways, such as:

Service Providers: We may share data with third-party service providers who perform functions on our behalf, such as billing, scheduling, and customer support.
Legal Requirements: We may disclose your information if required by law or to comply with legal processes, enforce our policies, protect our rights, or ensure safety.

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Security of Your Information

We implement reasonable security measures to protect your information. However, please be aware that no data transmission over the internet or method of storage can be guaranteed to be 100% secure. While we strive to use acceptable means to protect your information, we cannot ensure its absolute security.

5. Your Choices and Rights

You have the right to:

Access and Update: Access, correct, or update your personal information by contacting us.
Withdraw Consent: Withdraw your consent to data processing at any time, which may affect your ability to use certain services.
Delete Request deletion of your personal information, subject to our legal and contractual obligations.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze site usage, and assist in our marketing efforts. You may adjust your browser settings to refuse cookies; however, some parts of our site may not function properly if cookies are disabled.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by updating the "Last Updated" date and, if required, by providing additional notice.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Internal Insights Therapy PLLC
Email: ted.thao@internalinsightstherapy.com
Phone: ‪(512) 798-3712‬

Acceptance of Terms

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree with the policy, please do not use our services.